Please pray for me. I am being bullied at work from my manager, and I am distraught, saddened and hurt by her wickedness. Last night, I cried, sobbed very much and prayed Psalm 109 and Psalm 7. I had started working at a retail job August of last year I believe, and my manager at first; seemed to like me. She would ask me genuine questions, seemed happy to talk to me and see me, and would praise me for my work. Then after I had upset her in January, she hasn't forgiven me for the mistake I made and has become unprofessional towards me. My mistake was in November-December where I lost a company-phone by accidentally knocking it into the garbage bin. The company-phone was placed down by her (my manager), on the table, where there was a garbage bin below it. I was in a rush, focused on my coworker and customer, and didn't realise I knocked it. My coworker was improperly using the ladder to retrieve the requested product for me, so therefore I was more focused on her safety than an electronic, because it is a 4.5/5 ft ladder and there is only hard concrete below it. I didn't want my coworker to injure herself. I didn't know that I knocked it into the bin, I was holding a bulky jacket for a customer. We both had heard the noise, but didn't check, because we weren't focused on the company-phone, and instead the customer. My shift wasn't to closing. It is the closing shift employees' responsibility to daily take out garbages. This includes sorting it because recycling gets mixed with garbages sometimes. Yes I did knock it into the trash bin without intention, but my thought was: "Why did my manager not put it in a safe spot?" and, "Why were the garbage cans not checked as we usually do for sorting?" A few weeks in, HR arrives at our store to check the security cameras alongside my manager. They see it was me who lost it. There was zero communication that I was involved with anything, or that they were investigating the lost electronic. I had no idea that I had did anything wrong or was responsible for something, until my manager shared her frustrations about me after HR left. HR chose to reprimand (I am guessing a formal write-up) for my manager losing the electronic. She felt it isn't her fault, because she had told me to look after the company-phone, and that it was me who lost it. I felt HR wasn't fair on her either, because instead of having an important talk about safety of the employees, (especially considering that in the footage, my coworker is very clearly seen using the ladder improperly) they reprimanded my manager for losing an electronic that was replaced in a matter of days. This is also not a small company so it was very easy to replace. After HR leaves and she was reprimanded, she went up to me, asked me if I remembered that day, then started telling me about her frustrations, confronting me about my mistake, saying that they saw me on the security footage, it wasn't her who knocked it over and lost it, and that she was reprimanded for it. She said she was only sharing her frustrations, and that next time I should've checked more and said something about the noise I heard, because there was two of us in the backroom. She didn't mention concern for the safety of my coworker or any understanding that I was focused on the customer. I did not mean to hurt her, or hurt anyone because it was of course an accident. And I was shocked at the way she told me, because her wording felt unprofessional, and more of that she had a personal problem with me. I apologised to her, I told her I didn't know or had an idea because truthfully, I didn't. Nobody told me about what her and HR were doing, nobody told me that it was such a big issue. My apology didn't seem to help though, because she didn't forgive me and walked away, to continue working. This same manager while on shift and on the sales floor, will gossip with other managers and talk about employees openly while customers are around, especially about other part-timers' issues. I feel, if HR are usually watching the cameras, would they not see that this is unprofessional? To openly talk behind employees' backs to other managers and laugh about it, instead of greeting customers and focus primarily on serving and helping people, instead of idly gossiping? After I noticed how my other manager shrugged off my feelings, it made me wonder that maybe when I am not on shift, perhaps my manager is talking about me too, knowing that she's talked about my other coworkers too. To present: yesterday, I was faced with a very wicked man and their daughter, who asked me about the product they were trying to return. They clearly needed blessings. They had already talked to my managers earlier, and my managers refused to do the return because it looked worn. I told them, it was past 30 days, and that it was 3 months. The father rose his voice at me, interrupted, and said that it was actually 2 months because it wasn't March 25th. Our policy is 30 days, even with the tag on the product. They laughed at me and walked off. I did shed tears and I cried about their wickedness. The same manager was walking by when they were talking to me this way. After they leave, I tell her I need a minute, she asks if I'm OK, then says to 'tell a MOD next time because they were being rude and we can refuse service". She was right near them when it was occurring, and I thought that as a manager being in the vicinity, would she not step in to help me? I go to the back and I cry in the bathroom, pray, I wipe my tears. I come out, and I hug my coworker and tell her about it. My other manager looks at me, and then goes to do her own things and leaves, shift over. Coworker says that if I need a minute it's ok because it's not busy on the sales floor. Then, I am called to cash, but I was already zoned in a different area. Coworker covers for me, and goes to the sales floor. There were two people on cash then, my manager and coworker. It was not a 15 minute break where it would've been detrimental, it was 7 minutes. Manager then tells me over the radio, "I really need you on cash, ###" I go outside. I go and serve the next customer with tears in my eyes. I am not performing well because I am still upset and not OK, so I am shakily helping the next few customers. Perhaps there was a zone change and I didn't hear it over the radio? I felt this wasn't fair that I was called to cash, because my coworker was already covering for me for the line, meaning there were 2 people at cash. Would it not be the smart decision as a manager to give someone who's distressed a moment to compose themselves, so they can perform to the best of their abilities? Her actions and how she went about things hurt me very deeply, because it seemed like she wanted to get revenge. She was pleased that someone else could hurt me. I never meant to get her in trouble with HR. I want the best for her, that she can come to God, lose resentment, revengeful, and vindictive feelings, and to forgive. I am happy for her that she is blessed with a pay double than mine, a job that gives her health benefits, and a fiance that loves her dearly. She is able to openly spend her money and be happy about it, while I personally struggle to spend money on myself and have to watch the what I spend. I always bless her, and pray for her, even though she's hurt me so deeply. I don't know if I can report her to HR because I believe it's not anonymous, and I don't know if this would be serious to HR because it's feelings-related, or that I could be more a liability than her, because she is a manager, creating a retaliation case. Despite my mistake I made in the past, I am an employee who consistently cares about the safety of my coworkers. I am open to learning and correcting my mistakes. In the past she corrected me about our coin rolls and this time on cash, I corrected it and did better. I am eager to engage with customers, and I don't miss my shifts. I communicate where I am over the radio so there is always a zone to cover, and I avoid slacking off (such as other coworkers chatting to each-other instead of helping customers, being on phone during shift, etc). I perform well -- I don't show up to work unpresentable, I always try to talk to every customer and I clean the store in my idle time. Even through my crying and being mistreated by her, and the customer, I performed exceptionally that day because of God. I am not a bad worker. So it hurts me deeply knowing how vindictive and hard her heart is. I feel weak, small, and sensitive saying this, but I often have nightmares about work and I struggle with the spirit of anxiety before my shift starts. Mom tells me to toughen up but it's not that simple, because yes -- I am trying, and it feels like no human can understand that I am trying to improve. Nothing feels good enough. I perform exceptionally, but the numbers at work don't reflect that. I am last in our KPI statistics which makes me feel that it's darkness in high places. I don't feel good at my job, I don't feel supported or cared for by my managers at all. I miss my old manager at my last job. At my last job there were also two girls, older than me, who talked behind my back over text because I cried at work, from what one of them had said to me. I haven't reported them because they were also both in management, and one of them, too, had an instance where they mistreated me at work, and I don't know if I should. I am struggling to find another job. I am quite young and I feel traumatized by what has happened (hence nightmares). Please friends, pray for these workers: ###, ###, ###, and ### And please, pray for me. God bless you. ###
