Nineteen51
Beloved of All
Lord forgive me if I could have handled a situation better but I don't see how else I could have handled someone at work. Some people who shop at the store I do sales at have an insolent pride about them as described Proverbs. Most are just not nice to deal with but you can at least see them for what they are. The one I'm praying over DS has an arrogance masked in "nice guy" wrapper but acts in excessive attention-seeking emotions that are beyond selfish. How many sales guys on the floor? That is how many he will get to wait on him. Doesn't matter who else needs help. Wants a discount, holds things for long periods of time so nobody can sell them to anyone else. Rudely interupts others in the store, gets into arguements about politics with innocent shoppers who he doesn't know and is really a black hole of need who gets upset when it can't met. This person is in his 60's but never grew up and doesn't think he has an issue to act the way he does. I'm sure this person has a wound on the inside that makes him who he is but I see it ruining business and making it an unpleasant plac to work and shop for anybody he is in contact with. God you saw what he did to that customer denying that person the expectation of me helping him without DS from interfering with my duty helping this customer. I could have showed him up in front of the customer when subtle hints didn't work but I waited until the confussed customer left. I calmly rebuked him in the empty store and he raged at me, called me nasty things and refused to believe he caused me to lose a customer. I've been dealing with this guy almost 20 years and not the only person to have trouble. My boss sees him as quirky and flawed but a "nice guy" but I truly know that something bad is going on under that mask. My boss wants me to opologize but if anyone should need an opology it is the customer who wasn't served and left confuzed to DS's hijack if his time impersonating as salesman and undermining my role as a service provider. Since I wasn't helping DS at the time I believe he felt annoyed that I was serving another so he pretended to be helpful but in reality he was just making it about himself. I have nothing to apologize for trying defend my customer from DS. The customer is always right but he was pretending to be a salesman when he cut me off after every question my customer asked giving out bad information. So DS lied to my boss saying he had virtually no interaction with this customer. Lies about saying rude things to basically rewrite in my bosses eyes what truly happened. I refuse to opologize not out of pride but out of not not rewarding wicked behavior. I told my boss all this and he mostly believes me but sales are down and this guy does buy. I'm praying that my boss sees what is at play here and does more to have our backs as employees. I pray that God shows us what His will is in this situation. I pray that DS will confess the truth and be aware of his problem with people and has healing to what triggers these outbusts. Remove the scales from his eyes in Jesus name Amen