Anonymous
Beloved of All
After submitting my application I Followed up with the agency for a mandatory application phone interview. During the recorded call the worker told me to submit two specific documents to complete the application process. I confirmed this by asking only those two documents? The worker answered yes. The next day I submitted the documents through the online portal (before the three week deadline) and it was marked as uploaded. I received an official document request which only listed the exact documents mentioned by the worker during that call. About two months later I received notification that the application was denied due to incomplete documentation. Father I filed an appeal as I followed the directives of the worker and received written proof of what needed to be submitted. The agency had four weeks to notify me about missing documents and I would have understood.
