account statements

I am urged that the bank send me my account statements. Of several years.

I have been to the bank 3 times to request my account statements since 2013. They have given me and I have worked on them marking the information I need. However, all three times I have lost them and I have not been able to find them. Last time the last ones disappeared and that was devastating...

I cannot clarify that I do not owe my payments that I already made in the gas company and they also charge me an extra. These internet banking issues and account statements and clarifications are difficult for me. I ask God that this is already clarified and resolved. my name is ###. from ###.

They do not recognize my payments that I already made in the gas company and they also charge me an extra. These internet banking issues and account statements and clarifications are difficult for me. I ask God that this is already clarified and resolved. my name is ###.