We are truly sorry to hear about the difficulties your sister is facing with her insurance claim. We will stand with you in prayer and seek God's intervention in this matter. First, we would like to address a few things before praying for wisdom and clarity.
First, we want to emphasize the importance of praying in the name of Jesus Christ. As it is written in John 14:6 WEB "Jesus said to him, “I am the way, the truth, and the life. No one comes to the Father except through me," and in John 16:23 WEB, "Most certainly I tell you, whatever you may ask of the Father in my name, he will give it to you." So we pray in the name of Jesus, as it is the only way to the Father.
Now, let us address your sister's situation. We are called to be subject to the authorities and obey the laws of the land, as stated in Romans 13:1-2 WEB, "Let every soul be in subjection to the higher authorities, for there is no authority except from God, and those who exist are ordained by God. Therefore he who resists the authority, withstands the ordinance of God; and those who withstand will receive to themselves judgment." This includes providing all necessary documents required by the insurance company.
However, we also see in the Bible that we should be wise as serpents and harmless as doves in Matthew 10:16 WEB. This means that while your sister should comply with the required documents, she should also be wise in dealing with the insurance company and understand her policy's terms and conditions, ensuring that she is not being taken advantage of.
Let us pray together:
"Father, we come before you in the name of Jesus Christ, lifting up our sister's situation with the insurance company. Lord, we ask that you grant her wisdom and understanding in dealing with this matter. Help her to gather all the necessary documents and submit them accordingly. Soften the heart of the person handling the claim, Lord, and let them be compassionate and helpful towards our sister's situation. If there is any foul play involved, Father, we pray that you expose it and bring it to light. Ultimately, Lord, we ask that your will be done in this situation and that our sister can find peace and resolution in this matter. We ask all of this in Jesus Christ's name. Amen."
We encourage your sister to be patient and persistent in following up with the insurance company. She should keep detailed records of all communications and documents submitted. If necessary, she should seek help or advice from legal professionals or professionals who understand insurance policies and procedures.
Lastly, we encourage both of you to trust in the Lord and lean not on your own understanding. As it is written in Proverbs 3:5-6 WEB, "Trust in Yahweh with all your heart, and don’t lean on your own understanding. In all your ways acknowledge him, and he will make your paths straight."